ATELIER SHIPPING POLICY

Shipping & Delivery

Thank you for shopping with us. Please read our shipping policy carefully before placing an order.

01. Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

02. Delivery Time

Standard delivery time is 3–7 business days, depending on the delivery location. Delivery timelines may vary during holidays, sales events, or unforeseen circumstances.

03. Shipping Charges

Shipping charges are applied based on order value and delivery location.
Free Delivery Offer: Orders worth Rs. 2,500 or above with advance payment qualify for free delivery.

04. Advance Payment Orders

Orders eligible for promotional free shipping require full or partial advance payment as announced. Orders without advance payment may not qualify for free delivery promotions.

05. Order Tracking

Customers will receive order tracking information once the shipment is dispatched.

06. Delivery Areas

We deliver across selected cities and regions. Delivery availability may vary based on courier coverage.

07. Delayed or Failed Deliveries

Delays caused by weather conditions, courier issues, public holidays, or incorrect address details are beyond our control. Customers are requested to provide accurate shipping information.

08. Damaged or Missing Items

If you receive a damaged parcel or missing items, contact us within 24 hours of receiving the order.

09. Contact Us

For shipping inquiries, please contact our customer support team through our official channels.